SHIPPING / RETURN POLICY
Thank You for ordering with Be You Bundles!
WE ASK THAT YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU’RE ENTERING IN THE CORRECT BILLING ADDRESS THAT’S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON’T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON’T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT’S ONLY SHOWING YOU AN ATTEMPTED TRANSACTION.
1. How long is processing, shipping, and handling?
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
Domestic Express Shipping is 2-3 Business days depending on your location.
Domestic Regular Flat Rate Shipping is 5-7 Business days depending on your location.
International Shipping is 7-10 Business days depending on your location.
All Packages Delivery is with the USPS. Business days are Monday-Friday
2. When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available after 24hrs. Please Track Your Package at www.USPS.com. Your Tracking Number will come to your email from PayPal. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at 817-501-2858
3. Can I make changes to my order?
To insure a quick delivery all orders are processed daily, so orders cannot be altered or changed once your payment is complete.
4. May I return my order?
We do not offer refunds. Once your order is placed we can not issue any refunds.
Exchanges: All Hair must be in its natural state meaning no dye, no chemicals, Unravel, or no cutting of the weft (unused). You are allowed to exchange hair but you are responsible for all shipping fees unless we are at fault. You are allowed to exchange within 3 days from original purchase for a new bundle no refunds can be issued out. EXCHANGES ARE EXCLUDED DURING SALES.
We are not responsible for any stylist trying to custom color or dye your virgin hair outside of “Be You Bundles”, because we understand that everyone is not a colorist or a specialist at coloring hair extensions
Ship your Exchange:
Be You Bundles
501 W Harwood Road
Hurst, TX 76054
Please attach a note inside your package including your order number and Reason for return!
You are responsible for all exchange shipping costs and we recommend that you send your exchange with a tracking number because Be You Bundles will not be responsible for lost exchanges.
Our Business Hours Are Monday-Saturday 10AM-6Pm CENTRAL TIME
If you have any questions or concerns please feel free to Contact Us At 817-501-2858 During Business Hrs M-F 10am-5pm (Central Time), Sunday- CLOSED